- 519 Topics
- 1,453 Replies
It may be a coincidence but I've noticed these problems ever since upgrading from Nougat to Oreo 8.0 on my Moto Z Play.It's not ALL the time but it enough to be REALLY annoying. Text and emails can take up to hours before i get them. Friend messaged me and it didn't show up till over an hour after he sent it thru Hangouts. Sister sent a message through WhatsApp and that took over an hour till I got it. Same with the stock Android message app.Also calls not coming through. My sister called 3x the other day and I never heard the call or even had a notification that she called 3 times.I already reset my network and all that stuff. Any ideas? It's become problematic...don't really want to leave Cricket but if Cricket is the problem then I have no option :(
We moved and only get 0-1 bar inside home, outside 1-2 bars. Tower location known. Our signal is around -111db. We have an iPhone6, I am unsure what frequency range we will need on booster. What is a good budget repeater or booster?
Hi, this is more a suggestion than a question, but I don't know where to post it, so I guessed here would be fine.Long time ago I was with T-Mobile and besides their problem with coverage and high priced plans, they had one very cool feature: all the streamed music won't count in your data transfers, so you could use whatever service you liked (Google Play, iTunes, Spotify, Pandora...) with no decrease in your available data, very convenient if you use this kind is music services.Are you guys planning our have you ever thought to offer a similar feature? It will be perfect!Besides that, cricket is the best wireless company in the US!Thanks!
I use alot of hotspot so i can watch tv on my roku. would i b better off with the 10 GB plan and streaming option? rather than the cricket more plan that i currently have and adding upto $50 of add on hotspot a month? With my add ons I'm spending over $120 a month. No wifi available where I live.
I currently have the grandfathered 5 lines for $100 plan. I would like to be able to make call and send text messages while I am on vacation in Mexico. I initially talked to cricket customer service and they said I can add international calling features for 1 month. When I went online to add the international calling feature it only mentions making calls to landline numbers in 35 countries, it does not say you can receive calls. Is it possible to be able to add international calling and place and receive calls and texts while in Mexico. Calls would be from and to the US.
Hi! All.I am trying to retrieve my call record for a specific date.The representative suggests me to contact an attorney to get it.Is not the customers right/privilege to have it on request/demand.AT&T used to have it on theweb.What does Federal Regulation say ?How do I access it?Thanks for your input.SK
My whole family (4) on the same cricket plan is experiencing only 1 or 2 bar service ANYWHERE we go. Calls barely go through text don’t go through at all. We all have our data on we’ve updated our phones. We’ve turned them off and on. We leave our home area and it’s still not working. What is the issue?!
Newest Netgear HotSpot LM1200 won't activate on CricketWireless? (new product Jan 2021 from Netgear)
The LM1200 is Netgear’s new Hotspot offering and Cricket IMEI checker says they won’t activate it. Verizon & T-Mobile will and ATT doesn’t have an IMEI checker anymore, their support staff said I need to drive to an ATT Store had have them put a SIM in it to determine. The Modem is a CAT 4 LTE modem. What’s going on with Cricket? Just because a modem is 3g capable doesn’t mean they need to can it. What am I missing about the 3g capable devices, will they stop working on LTE too?
I work for a local telecom provider. One of our customers is reporting that their outbound caller ID is showing up incorrectly on Cricket Wireless customer's devices. I've verified that their CNAM is correct, and I suspect that Cricket's database just needs to be updated.Can somebody who works for Cricket give me some direction? I'm not even sure who to call to try to get these records updated.Thanks in advance.
I have been with Cricket since 2017 I am so glad I bought the protection plan I had to send my LG in so many times for glitches and malfunctioning the last time I had to send my phone in I was told it was the last time I could use the protection plan. I have had this phone for over a year I went to upgrade but could not afford the phone upgrade not the 25.00 free and any other hidden fee also buy a tempered glass screen protector and case. The phones I could afford were junk. I don't want an I phone or Samsung not an another LG. The Motarola I want 139.00 up grade price then the extra fees. When a new coustomers can get the phone for almost nothing I have 3 lines and pay over 100.00 a month. All this refer a friend stuff is not a good way of being told u could save 250 a year with refer a friend and automatic payments I do have automatic payments and people I know are happy with the servace they have. So Cricket you need to take care of your coustomers that have been with you for years
My signal keeps disappearing every few minutes and then coming back, disappearing and coming back, every 3-4 minutes for 2 days now I can hardly do anything with my phone. This is the 4th time in the past 2 months this has happened. All 4 times on a Sunday-Monday. What's going on with the towers in my area? Who knows. Every time I can call customer service I get someone in the Philippines who tells me there doesn't seem to be any problem in my area. They don't know anything. So now I'm done with Cricket and in 2 weeks I'm changing to a different company. I highly recommend anyone who has issues not to waste any more of their time and just ditch Cricket since they don't care about customers with issues anyway. You'll just go around in circles with nothing ever resolved.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.