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is there a way to cancel an attempted phone port in?

  • 11 January 2022
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I tried to add a new phone 10 days ago and apperantly I inputted some incorrect information to port my current number in its been stuck In limbo ever since and I've made several calls to customer support and haven't received any resolution. All I want to do is cancel the order and start over. Is there any easy way to do this or do I have to wait on hold for another 2 hours just to still get nothing done?

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Best answer by jdor_Cricket 11 January 2022, 23:27

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Hi @Caraber !

 

To cancel your port request and order, please contact Cricket Customer Support at 1-800-CRICKET (274-2538) or by dialing 611 from your Cricket phone. You can also use the chat function in the link provided below:
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