I lost my phone, is it still possible to keep my old phone number?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
We appreciate you commenting on the forum! It is possible to keep your number. First, you can report your device lost/stolen by call 1-800-Cricket or reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.
For a replacement device you can file an insurance claim or purchase a new one here: https://www.cricketwireless.com/current-phone-and-plan-deals