Lost phone

  • 25 February 2021
  • 1 reply

I lost my phone, is it still possible to keep my old phone number?

1 reply

Userlevel 2


We appreciate you commenting on the forum! It is possible to keep your number. First, you can report your device lost/stolen by call 1-800-Cricket or reaching out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue. 

For a replacement device you can file an insurance claim or purchase a new one here: