No one in customer service understands English

  • 13 November 2019
  • 2 replies

  • New Participant
  • 1 reply
I am a new customer and am ready to leave Cricket. No one speaks or understands English in customer service to a degree where they can assist me. So I am hoping someone here can. Cricket must block shortcut texts. I need to resolve this is there a way that I can do it myself since customer service is useless.

2 replies

Userlevel 4
Badge +5

@Jeb7 I would message them on Facebook. I've had good luck getting help through there. 

Good idea. Thanks!