Out of country, Wifi Calling has stopped working.

  • 4 November 2022
  • 1 reply


I have an LG X Charge, so it’s an oldie, but my plan is still active. I need Wifi Calling to be on in order to receive SMS for various verifications. I am not in a country that allows roaming so I unfortunately don’t have the option to use that (can’t afford those charges!). Wifi calling has not been active today and yesterday.

I’ve tried resetting my router, airplane mode, resetting my phone, resetting my network settings, making sure I’m on a 2.4ghz wifi connection, changing to a different wifi connection, and taking the sim card out and putting it back in. None of these have worked thus far. Any advice, or knowledge of an outage right now?

Edit: Also to note, I did check and my phone is updated. There is nothing new for me to install. Wifi calling was working swimmingly up until yesterday. I’ve been in this country for a few months now.


Best answer by Marlena_Cricket 5 November 2022, 17:05

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Hi @NanaClancy and welcome to the Community Forum! Let’s connect in a private message. A network refresh of your line may solve your WiFi Calling issue. Please note that Cricket does not charge for roaming, however, our service is only available in the U.S., Canada, and Mexico. Be sure to include the name on your account and your wireless number in your message to @CricketSupport. You can also purchase an international SIM card if your phone is unlocked so that you can have service while traveling abroad.