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Outage

  • 27 March 2023
  • 1 reply
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In New Martinsville WV 26155 area without cell service. It’s been over 12 hours. We would like to know what’s going on. Email me!!!!

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Best answer by Marlena_Cricket 27 March 2023, 18:48

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Marlena_Cricket
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Hi @milkmanjr and welcome to the Community Forum. There are a couple of recent tower outages in your area that may be impacting your service. Our technicians are onsite working to restore the towers as quickly as possible. We apologize for any inconvenience this may cause. There are several other active towers in the area as well, so we can try a network refresh on your line. Please send our team a PM to @CricketSupport and include your wireless number and the complete address where you’re experiencing issues. 

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