In my account summary page online and in app shows that I have one add-on feature to one of my lines in my family plan and on the second line it says that there are two add-on features. I currently have no add-on features nor have I ever had additional features. To clarify my question, I have contacted cricket customer service and they were dismissive and gave useless suggestions but I am not being billed for these mysterious add-ons. Thank god I just want to know why it even indicates that they are there. This is not a unimportant or stupid question, this is a valid inquiry and could indicate more serious glitches involving money at some point. Though crickets outsourced customer service agents from you know where don't seem to give a you know what about you know who! I think you do.
Best answer by Marlena_CricketView original