phone not registering network

  • 30 May 2023
  • 1 reply


Samsung phone had no network or service for 2 days. Called cricket twice both times they said towers were being fixed. Gave me 2 times in which service would be back. No luck. Only wifi worked. Had to use a back up phone to see if sim card worked and it did. So i have no service on my phone with sim card. What can i do at this point without using out of pocket money for issue not related to sim card or my phone that is in good condition and 5g compatible?


Best answer by jdor_Cricket 31 May 2023, 02:55

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Userlevel 4
Badge +4

Hi @Drb1130 


Our support team would be happy to look into this for you and see what’s going on. For further assistance, please send us a PM to @CricketSupport with your wireless number, IMEI of device, ICCID of SIM and the full address where currently using services.