purchase more hot spot

  • 28 December 2022
  • 3 replies

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I've used my hot spot included with my unlimited $60 plan. How do I purchase additional 15gb of hot spot & activate it to use now


Best answer by Marlena_Cricket 28 December 2022, 16:50

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3 replies

Userlevel 3
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Hi @brendaM541 and welcome the Community Forum! Visit My Account or the myCricket app and purchase the 15 GB Mobile Hotspot Add-on for $10. It can be added as a one-time or monthly charge.

Userlevel 1
Badge +1

ive done that and continued to have monies paid simply credited to my account, not adding hotspot data..ugh

Badge +1

I have attempted to purchase one-time hotspot of 10 GB for $10 on the Cricket app and it's so user unfriendly and so confusing that I was unable to even do that so so I called the customer service number and tried to do it with my debit card over the phone with the automated service and all that did was add more money to my bill that's due on the 4th of July.. How frustrating 😡🤬