In September i was forced ( i had not choice) to transition my 5 lines from the 5 for $100 plan i had since 2016 to a new plan that is $20 more. I was told this was b/c of upgrades in the system ( to 5G?).
OUr service has been spotty or unreliable ever since and particularly bad during last 4-6weeks. (dropped calls, calls redirected to voice mail even though phone not in use, text messages delayed by minutes, hours,even days or just not delivered)
Finally realized the only calls working are Wi-FI calls. WE ARE NOT EVEN USING OUR SERVICE!
A closer look under Settings → PHone → sim indicates signal ranging from -103dBm to -123dBM. THIS IS “non-functional” by any definition.
All maps say I’m 5G and I can almost see the tour from my back patio. No buildings etc.. it’s country and all the leaves are gone b/c it’s winter.
Two other phones confirm this lack of signal.
i’ve spent well over 3hrs calling signal between yesterday and today. (mostly on hold)
and not answers even though they promised to “user their tools to look into it”
Any suggestions for fixing the issue or getting any satisfaction from signal are greatly appreciated.
Best answer by ds329aView original