So I took my two old friends into a store to change service from T-Mobile to Cricket. After a grueling 3 hours of trying to port over their phone numbers, I was told I would be contacted the following day regarding the referral credit. That call never came. I was told to send them my referral code via email, which I did, but their service was already activated by that time (we were literally still waiting at the store). She couldn’t figure out how to apply the credits after service had been activated and said she would chat with her manager and get back to me. The app only shows the progress as “referral codes sent” and won’t move to the “claimed” stage. This is frustrating because Cricket hyped up this referral process.
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