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Remember When Your Word Was Your Bond?

  • 5 February 2023
  • 2 replies
  • 40 views
V
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Not happy with the Dream whatever. I’m forced to accept MESSENGER when it isn’t what I want? Then 60 minutes of a back and forth between my User ID and Passcode?

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Best answer by Marlena_Cricket 6 February 2023, 21:42

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Marlena_Cricket
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Hi @VenitaPeyton! Please note that your Cricket Dream 5G is covered under our 2 Year Worry-Free Warranty.To make a warranty claim visit https://warranty.cricketwireless.com and follow the prompts on the site, or contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable. https://www.cricketwireless.com/support/orders-and-activations/cricket-two-year-worry-free-warranty.html

J
Userlevel 4
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Hello @VenitaPeyton! Welcome to our Cricket Community Forum and thank you for your post. How can we assist you today? 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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