Remember When Your Word Was Your Bond?

  • 5 February 2023
  • 2 replies

Badge +1

Not happy with the Dream whatever. I’m forced to accept MESSENGER when it isn’t what I want? Then 60 minutes of a back and forth between my User ID and Passcode?


Best answer by Marlena_Cricket 6 February 2023, 21:42

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2 replies

Userlevel 4
Badge +5

Hello @VenitaPeyton! Welcome to our Cricket Community Forum and thank you for your post. How can we assist you today? 

Userlevel 3
Badge +5

Hi @VenitaPeyton! Please note that your Cricket Dream 5G is covered under our 2 Year Worry-Free Warranty.To make a warranty claim visit and follow the prompts on the site, or contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable.