My new (yet over 30 day old), Samsung A14 stopped working. If it shows I have any mobile service at all it will switch between 5G and lte yet there is no internet connection and will not make calls or send text messages. The only way it works is by wifi connection. I don't need to pay Cricket for that. The person I spoke with yesterday at customer support via chat had me try a few things one was to reset and restart my phone. Lo and behold the chat was closed. Beyond aggravated. I refuse to return to the closest store the service there was appalling. The girl there was on FaceTime on her laptop the entire time I was there and even while processing my transaction.
Best answer by CD_CricketView original