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service is down

1 year ago
23 September 2022
2 replies
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Shannon1402
Extra
1 reply

My cellular service is down in my area. My family can’t make calls from our phones nor receive calls in. How do I report the outage?

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Best answer by BillyM_Cricket 23 September 2022, 14:02

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BillyM_Cricket
Community Manager
323 replies
1 year ago
23 September 2022
Answer

@Shannon1402 We’re sorry you’re having service issues. If there is a tower down in your area our technicians are likely already aware and working on restoring service. If you’re still needing assistance please send a private message to @CricketSupport or contact us via social media (Twitter @Cricketsupport or Facebook m.me/cricketwireless)