Service outage since 1/8/20

  • 13 January 2020
  • 2 replies
  • 45 views
9

The topics here are all about selling. Hey we don't have service since 1/8/20. On 1/9 I  called and spoke with Ana since she acted like she had no clue about anything I asked for her supervisor. I spoke with Ingrid who told me that service would be fully restored on 1/9/20. Well, it has NOT been restored. This is a huge inconvenience as I don't have a phone while driving or when not with another company's Wi-Fi. Even from my home Wi-Fi or another company, the calls are either very bad or dropped unexpectedly. We MUST be fully reimbursed for this mess! If I wasn't so busy with so much I would take the time to find another phone company.. Cricket is very messed up.

2 replies

Grod_Cricket
Userlevel 4

@9042381873  Hi there, can you message us on our Facebook or Twitter pages with the issue you're experiencing to better assist you?

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S

@9042381873  Hi there, can you message us on our Facebook or Twitter pages with the issue you're experiencing to better assist you?

what is this facebook or twitter message you send to everyone?

what if we do not use social media?  how do people like me get help?

And you are only assuming they use one or the other...

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