Unable to receive pictures

  • 1 April 2019
  • 1 reply
  • 951 views

I’ve had cricket for over a month now. At first I wasn’t able to be on the internet without WiFi (so I could t use my data) even though I have unlimited data. That fixed itself but now I can’t receive pictures through text message. When someone sends me a picture it just says “no subject” any ideas to resolve this?

1 reply

Userlevel 4

@Danih17  Sounds like you're attempting to use MMS vs SMS, MMS may require additional settings. Is the device an android that is unlocked and if so have you updated the APN settings? Here is a link to our web page with details on what the APN settings should look like:

https://www.cricketwireless.com/support/switch-to-cricket/bring-your-own-android.html

 

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