I have been with Cricket since 2017 I am so glad I bought the protection plan I had to send my LG in so many times for glitches and malfunctioning the last time I had to send my phone in I was told it was the last time I could use the protection plan. I have had this phone for over a year I went to upgrade but could not afford the phone upgrade not the 25.00 free and any other hidden fee also buy a tempered glass screen protector and case. The phones I could afford were junk. I don't want an I phone or Samsung not an another LG. The Motarola I want 139.00 up grade price then the extra fees. When a new coustomers can get the phone for almost nothing I have 3 lines and pay over 100.00 a month. All this refer a friend stuff is not a good way of being told u could save 250 a year with refer a friend and automatic payments I do have automatic payments and people I know are happy with the servace they have. So Cricket you need to take care of your coustomers that have been with you for years. I have to use a phone that is cracked with a thin film holding screen shards in place this phone was crap to begin with and yes the tempered glass screen saver split ,cracked and came loose and yes I bought it in a cricket store and a cricket employee put it on my phone!
Best answer by James_Cricket
Hello @DF! Welcome to our Cricket Community Forum and thank you for your post.
We appreciate your loyalty and we apologize for any frustrations. Cricket appreciates all of our customers which is why we offer upgrade discounts, monthly plan discounts, and a referral program that allows you to earn up to $250 per year in bill credits.
Please know that current customer offers must be taken advantage of when offered and have expiration dates like new customer offers. See the link below to stay up to date on any current customer offers: