VMware Horizon Client (remote desktop) is not working via Mobile Hotspot/Tethering

  • 3 November 2022
  • 2 replies


I’ve been using the VMware Horizon Client and cricket’s Mobile Hotspot combo to connect to a remote computer for a number of years now. A couple of days ago it stopped working. I’ve narrowed down the problem to cricket’s Mobile Hotspot -- when using tethering, it does not work; switching back to a regular Wi-Fi -- everything works as expected. Any help is appreciated.


Best answer by Marlena_Cricket 7 November 2022, 19:36

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2 replies

Userlevel 3
Badge +5

Hey @motoki it sounds like you might be violating the T&C of their hotspot. If they catch you, they’ll block your access. Are you using your phone as a hotspot or a hotspot device?

Userlevel 3
Badge +5

Hi @motoki and welcome to the Community Forum! Let’s connect in a private message. We’d be happy to review your account to determine how we can help. Be sure to include the name on your account, your wireless number, and the IMEI number of your device in your message to @CricketSupport.