Why am I not getting 5g

  • 4 January 2023
  • 1 reply


So, the cricket plan description says that phone plans have 5g included with the service but I've only ever had 4g, my phone is less than 2 years old and I have terrible service in the middle of town 1M of download and upload speed at best, why is that and why am I not getting 5g? I initially put this in conversation but it pinned me as more of a question/complaint.


Best answer by BillyM_Cricket 6 January 2023, 21:56

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Userlevel 4
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@Jakegordon91 Our plans include 5G where coverage is available. If 5G hasn’t reached your area yet we hope to get there soon!