Why are there ne rewards for customer loyalty??

  • 3 December 2020
  • 1 reply
  • 39 views

I just did the math. The LG fortune 4 would be $0 for new customers. It would be $99 for me, a reliable and returning longtime customer. It is originally $139. A $39 savings for a loyal customer is horrible. But then you add the $25 upgrade fee id have to pay. That makes for a grand total of $14 in savings for me. So to review, a new customer saves $139 and I save $14. The question is why is there no actual savings for existing customers? And please don't give me the referral crap. No one knows enough people to sustain a steady savings with that program.

1 reply

Userlevel 2

@bglenn 

 

Thank you for commenting on our Community Forum! We do offer all current customers upgrade pricing once every 180 days. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) to see what deal best fits you❤

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