Why are there ne rewards for customer loyalty??

  • 3 December 2020
  • 1 reply

I just did the math. The LG fortune 4 would be $0 for new customers. It would be $99 for me, a reliable and returning longtime customer. It is originally $139. A $39 savings for a loyal customer is horrible. But then you add the $25 upgrade fee id have to pay. That makes for a grand total of $14 in savings for me. So to review, a new customer saves $139 and I save $14. The question is why is there no actual savings for existing customers? And please don't give me the referral crap. No one knows enough people to sustain a steady savings with that program.

1 reply

Userlevel 2



Thank you for commenting on our Community Forum! We do offer all current customers upgrade pricing once every 180 days. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) to see what deal best fits you❤