why are you saying im on 5g when im only on a 4g lte band

  • 15 September 2022
  • 1 reply


I'm using a Motorola 5g stylus and I checked to see if I was getting on a 5g band here I'm only using a 4g lte band channel 2 1900mhz band . Your lieing to us saying we're on 5g 


Best answer by jdor_Cricket 20 September 2022, 17:02

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Userlevel 4
Badge +4

Hi @mjarrell75 !

We’d be happy to look into this for you. Feel free to send our @CricketSupport a PM with your wireless number and full address where using services. This information will allow us to check the towers in the area for further review.