WHY is cricket service complete TRASH now and they WILL NOT fix it!?

  • 10 August 2021
  • 1 reply


I pay for phone service that USED to be stellar! It’s complete SHIT now! They refuse to help. They are installing 5G bullshit while slowly choking out 4G service all the while CONTINUOUSLY Selling 4G devices touting them as the best of the best! I’m fed the hell up with this! I used to have full bars and no complaints! Now I get 1 if I’m lucky and can’t even send a picture thru a damn text message! I LIVE IN THE SAME PLACE AND YOUR SERVICE HAS GOTTEN SO BAD THAT IM FIXING TO SAY SHOVE IT UP YOUR 5G TOWER THAT IS LITERALLY 5 MILES FROM MY FRONT DOOR! You crooks! Not everyone can afford to run out and buy new $600+ Phones! And what’s worse is y’all haven’t offered to assist customers with these new phones these stupid rich companies are going to require us to have! Get. It. Together. 

1 reply

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@Mad  We're sorry to hear you're experiencing issues with your service. We'd be happy to check the current coverage in your area. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue including your wireless number, the name on your account, and the complete address where you're experiencing issues.