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Why is my service getting worse every week

  • 10 February 2023
  • 3 replies
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When I moved to this location over a year ago my service was the best. Now over past few months it keep getting worse. I cant even get on my cricket app. My hot spot I pay for is gone. I mean, do I need to go to anouther service? We have no landline out here, not wifi. I DEPEND on my phone.

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Best answer by ds329a 11 February 2023, 01:28

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Hi Marie, we thank you for reaching out to Cricket Forum. We are sorry to hear of your service issues and would be glad to take a closer look into this for you. May you contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.

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Hi, I can suggests you some points that helps you. myLoyola

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When I moved to this location over a year ago my service was the best. Now over past few months it keep getting worse. I cant even get on my cricket app. My hot spot I pay for is gone. I mean, do I need to go to anouther service? We have no landline out here, not wifi. I DEPEND on my phone. Aetna Medicare

Hello, 
It sounds like your mobile service has been deteriorating over the past few months and you're no longer able to use the Cricket app or your hotspot. If this continues to be a problem, you may want to consider switching to a different mobile service provider that offers better coverage in your area. However, before you make the switch, you could also try contacting your current service provider to see if they can offer any solutions to improve your service or provide additional support.

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