I have the LG Stylo 3...
I have been having Wi-Fi connection issues for the past 2 weeks now. Here is the issue...
I connect to my homes 2G - Wi-Fi then About 5 minutes later my phone disconnects from the Wi-Fi & disables it. Also, for some unknown reason I am no longer able to connect to my 5G - Wi-Fi. It doesn't even come up as a option anymore. I have called my internet provider to see if the issue was with them, everything is working on their end so it the issue has to be with cricket or the manufacturer. Ugh....
Wi-Fi Connection Issue | Cricket Wireless
I have the LG Stylo 3...
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Hey there. Welcome to the forum and thank you very much for your post! If your phone is under 1 year old with no damage you may qualify for a warranty exchange. You can view more information here: https://www.cricketwireless.com/content/aio/en/support/orders-and-activations/warranty/customer/warranty.html
I got the Samsung Halo phones for my kids and they all kept complaining that their WiFi keeps turning off and burning through their mobile data. After doing some tests I think I found the culprit.
The MyCricket app comes with a Cricket Wifi Manager which is designed to turn the wifi on to save mobile data. However I believe this app is causing the wifi driver to crash which turns off the wifi and reverts back to mobile data.
Once I disabled the Cricket WiFi Manager, their wifi has been stable and hasn't dropped yet.
To turn off the Cricket WiFi manager, you swipe down from the top,then tap and hold the WIFI icon. This should put you into the WiFi Settings page. On that page you should see the Cricket WiFi Manger. Tap on the manager and turn it off. Now reboot your phone.
Hope this helps.
Tiffbragg93, did you follow my instructions above and disable the Cricket Wifi Manager? Once I did that on all 6 of our phones the WIFI has been working perfectly.
I found the Cricket Wi-Fi Manager doing the same thing to my connection. I unchecked the checkbox that allowed the C. Wi-Fi Manager to manage my networks, and that stopped the Phone from constantly dropping my wifi.
With the latest update to their software, it seems that the manager has gotten a little too finicky about signal strength, and switches to LTE at the drop of a hat.
Caroline, just disable the WiFi Manager like I've been saying and your WiFi problem will go away.
In settings, under wi-fi, in the list of available wi-fi networks, you will find "Cricket Wi-Fi Manager". Select it, and uncheck the checkbox. Your wi-fi will stop being tinkered with by Cricket's over-aggressive "management".
Also, in MyCricket, if you hit the sprocket icon in the upper right corner, scroll down the resulting list, till you find "Cricket Wireless Management" under "Device Settings" Disable it, and you're done.
Ok but this disables the manager and won't connect to Wifi at all. So how is this fixing my connection to my router?
It should still connect to Wi-Fi just fine. Mine does. All the Cricket Manager does is steal the managagement from Android.
Question: Does the Wi-Fi list (where you disabled the Cricket wifi manager) still have the list of all the wifi spots in range, including yours? If so, then just try restarting the phone, and connect to your wireless network by tapping on it in the list (if it hasn't connected automatically already) and seeing if it connects or takes you to the setup/password settings. If it takes you to the settings page and asks for the wi-fi password, then just enter the password and it should connect from there.
I think that's where your losing the plaintiff looking for help. They use the Cricket WiFi Manager because they don't know how to setup and manage WiFi connections on their own.
Some expert general background: Mobile Cellular Devices have 4 to 5 different antennas.
- Cellular, such as; CDMA, TDMA or GSM (and their many frequencies in MHz and data technologies as; EV-DO. Edge, LTE, 4G, 3G)
- WiFi (IEEE 802.11 a,b,g,n)
- Bluetooth (IEEE 802.15.1)
- NFC (Near-Field-Communication)
- GPS (A-GPS, GLONASS)
All five of these antennas can work independently of each other and consume lot's of battery power. If you have a tendency to ignore them and just let them rule over your phone unmanaged, you're just asking for a mess of trouble. The connected world of Internet providers, marketers and data-brokers will love these care-free, naive, unsuspecting consumers so be vigilant, its a 'digital wild west' out there.
Cheers - bikeamtn
I just removed the Cricket app and mine has been perfect ever since. It was getting very frustrating.
I have problems with all my phones, including htc. My wifi manager is diabled, and it still will not work. Maybe we should take up a class-action since it is obviously a ploy to get you to use your data, and charge when you need more data