WIFI Calling not working all of a sudden

  • 8 September 2022
  • 1 reply

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  My wifi callling stopped working at 3pm yesterday.  I went through troubleshooting with Cricket for 2 hours yesterday until they finally told me that others have reported issues with wifi calling and it seems to be on Cricket’s side.  They told me to check with them again in the morning if it is still not working.  I tried talking to them again...they tried going through troubleshooting AGAIN and I explained that I was told this is a Cricket issue.  They said that they don’t have report of other customers with this issue.  OH MY GOD.  I just want to know when my wifi calling will be working as that is the only way I can make/receive calls and texts while at home AND at work.   

Has anybody else had an issue with wifi calling not turning on since yesterday?  


Best answer by BillyM_Cricket 9 September 2022, 00:27

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@kaylafrancesca7 We are aware that some users are experiencing issue with Wi-Fi calling. Most users only experienced the issue temporarily and are now back up and running. If you’re still having issues please send a private message to @CricketSupport or reach us on our social media pages via Facebook  or twitter