Wifi calling won't activate

I am having the same issue.  My wifi callling stopped working at 3pm yesterday.  I went through troubleshooting with Cricket for 2 hours yesterday until they finally told me that others have reported issues with wifi calling and it seems to be on Cricket’s side.  They told me to check with them again in the morning if it is still not working.  I tried talking to them again...they tried going through troubleshooting AGAIN and I explained that I was told this is a Cricket issue.  They said that they don’t have report of other customers with this issue.  OH MY GOD.  I just want to know when my wifi calling will be working as that is the only way I can make/receive calls and texts while at home AND at work.   

So..... has anyone actually solved the Cricket WiFi Phone problem ?

Every post I've seen describes the Cricket WiFi Phone problem but never offers any help in resolving it.

WiFi Phone worked fine with mine and the wife's  iPhone 7s using AT&T but will not activate using Cricket.  Since I have no phone service and WiFi is my only option for phone I am about to ditch Cricket.  A cheaper service is great but if it can NOT provide the basic minimum service, what good is it ? 

This is obviously a Cricket issue.

Thank goodness I did not order this phone months ago! For it not to work that long, I would have ported over to metro after the first week! I had already called them to see if they had the phone I wanted at metro and was on the way out the door when wifi calling started working. Just imagine you live in Arizona and order a brand new car with air-condition, only to find out after you get it, the AC does not work, and they tell you it will be days before someone contacts you, and it just happens to be 110° for the next 2 weeks! Oh yea, they sold you something you HAVE TO HAVE, but do they care it does not work? Sad, all businesses are becoming that way!

I had that issue all week(just got the phone Monday) after several hours(and a couple of days) on the phone with customer service, about 2 pm today when I tried to access wifi calling, it asked for my address, typed that in and now it works. I mentioned that to them Tuesday that I could not access the 911 address when I called, they didn't care, told me someone would call me back in 48 hours, which they did not. But hey, it just started working!

i bet this has to do with..emergency address.E911  I do not get prompted for one and it is greyed out under settings.

Is there a way to set this prior to accessing wifi calling?

THE MAIN PROBLEM IS THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THEIR PROBLEMS SEVERAL REPS HAVE TOLD ME THEY ARE UPGRADING THEIR NETWORK AND THATS WHY WE ARE HAVING ISSUES BUT NOT ONLY AM I HAVING ISSUES WITH WIFI CALLING BUT ALSO ISSUES SENDING MMS MESSAGES BUT IT MAY BE DO TO THE 1MB LIMIT WHICH IS RIDICULOUS BECAUSE MOST EVERYTHING IS OVER THAT INCLUDING APPLES ANIMATED GIFS BUILT INTO THEIR KEYBOARD WHEN SPEAKING TO AN APPLE REP THEY EVEN AGREED THAT THATS A RIDICULOUS LIMIT BECAUSE THOSE ANIMATIONS ARE WELL OVER THAT IM ALSO NOT SURE WHY CRICKET WILL NOT ALLOW MMS TO WORK THROUGH WIFI TO OVERCOME THAT LIMIT AT LEAST ON YOUR OWN WIFI 

IM HAVING THE SAME EXACT ISSUES IT WORKED FINE UNTIL I SWITCHED TO A WORK PHONE THAT DOES NOT SUPPORT WIFI CALLING AND PUTTING THE SIM CARD BACK INTO A COMPATIBLE PHONE IS NOW CAUSING A LOADING SCREEN ISSUE THE SIM CARD ICCID IS NOT A MISMATCH NOR IS THE IMEI NUMBER AS I CAN SEE IT IN MY ONLINE ACCOUNT I HAVE THE LATEST IOS FIRMARE DID A FACTORY DATA RESTORE THROUGH ITUNES DID A FACTORY DATA RESET ON THE PHONE AND NETWORK SETTINGS RESET ORDERED A NEW SIM CARD FROM CRICKET HAD IT REPROVISIONED AND IT IS STILL STUCK ON THE LOADING SCREEN THERE ARE NO OTHER OPTIONS OTHER THAN THE SERVER IS JACKED UP ON THERE END WHEN A FRIEND WHO ALSO HAS THE SAME SERVICE WHO LUCKILY HAS WIFI CALLING ALREADY ENABLED TRIES TO UPDATE THERE EMERGENCY ADDRESS IT GOES TO THAT SAME NEVER ENDING LOOP OF A LOADING SCREEN HAVE KEPT IT ON OVERNIGHT AND IT NEVER TIMES OUT OR ERRORS OUT IT IS DEFINATELY AN ISSUE ON THEIR END I HAVE A TICKET WAITING FOR SOMEONE WHO KNOWS WHAT THEY ARE DOING TO REACH OUT

I am going through the same issues as you did. Monday I received a moto g7 supra. Everything seems to work except wifi calling, I made sure I did all updates, connected to a good wifi network, but like you, just a green screen with spinning in the middle of the page. So Tuesday, I call, they have me check for updates, power down the phone, remove the sim, say they sent updates to the phone, but still not working. After over an hour on the phone, and on hold a lot, DO THEY EVER LISTEN TO HOW SORRY THE MUSIC ON HOLD IS? LOTS OF LOUD STATIC, I THINK IT IS DONE TO MAKE YOU HANG UP!!! I was told I would receive a call back within 48 hours and the problem would be resolved.   48 hours later, no call. So I call back. Of course I am put thru the ringer, take the sim card out, read us the numbers, tell us the IMEI of the phone, of course being put on hold to LISTEN TO THAT TERRIBLE STATIC NOISE! So after another hour of trying stuff, I am told it will be 3 to 5 days and someone will contact me about the problem. Well the problem is, I am leaving tomorrow to go to a place where there is NO SERVICE, so I have to have WIFI calling to work, so I ask to speak to a supervisor, now I have to listen to ringing for about 10 minutes, I suppose they thought I would just hang up. Now a guy comes on and says the problem will be fixed tomorrow. I will wait, but I am 99.9% sure this is a lie! I suppose I too will have to stop by a store and spend 10.00 for a new sim card, for a brand new phone, as the call in customer service is about as useful as a used diaper!