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maeling15
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MMS does not work on iPhone with iOS 12.1.3

I've had an account with Cricket for close to two yeas and have not been able to receive MMS. Cannot receive pictures from non iOS devices or group messages from non iOS users. I have done the following:

-Troubleshoot with Cricket customer support at least over a dozen separate times. Useless.

-Turned off WiFi

-Disabled iMessage

-Reset network settings

-Reset all settings

-Reset phone

-Change to a different iPhone

-Changed sims

-Bought new sim

-Changed to a different provider, then back to cricket

Nothing works.

HELP! 

P.S. Please don't suggest to reset network settings or reset the phone or reboot the phone or anything else listed above. IT WONT WORK!

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Moderator
Moderator

Re: MMS does not work on iPhone with iOS 12.1.3

Hey there @maeling15. Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketnation) or Twitter (@cricketsupport) for further assistance.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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