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My Unlocked Phone Is Now Locked

I have been a loyal customer for years now, bought my iPhone new And brought it to Cricket and pirchased a plan and placed SIM card in, ROUGHLY 2 years now I’ve changed carriers/ ported my number over and NOW MY PHONE IS LOCKED ?? With corona virus here and spreading I need my phone unlocked . So irritated right now any ideas ?
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Re: My Unlocked Phone Is Now Locked

@MRAMZG 

Thank you for commenting on our Forum! We're sorry your having trouble! We recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

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