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User Profile for shailyn-ortiz
shailyn-ortiz
Fan
‎10-07-2019 06:19 PM

No Service

Hi, I recently switched over to Cricket and I have an iPhone 8 and I have been getting no service in a spot that I have always had service. I am unsure as to what is the cause for this.

Thank you

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User Profile for James_Cricket
Moderator
Moderator
‎10-25-2019 02:59 PM

Re: No Service

Hello @shailyn-ortiz! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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User Profile for ANDROIDMONK3Y
ANDROIDMONK3Y
Fan
‎10-25-2019 07:53 PM

Re: No Service 100% fix

 most likely a apn configertion

iPhone APN Settings

FRIST> Tap the Settings icon (on the home screen or in Apps).

  • Tap Mobile Networks.
  • Tap Access Point Names. 
  • Tap Internet to edit the current settings for that Access Point. 
  • Edit the settings to match the settings listed below by tapping on each setting you wish to change. Don't worry about extra settings not listed below.
    • Name: internet
    • APN: ndo
    • MMSC: http://mmsc.aiowireless.net
    • MMS Proxy: proxy.aiowireless.net
    • Multimedia Message Port: 80
    • MCC: 310
    • MNC: 150
    • APN type: default,mms,fota,hipri,supl
    • APN protocol: IPv4
    • APN roaming protocol: IPv4
    • Turn APN on/off: ON

If you haven't switched to 

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