Showing results for 
Search instead for 
Did you mean: 


I have been a customer for 2 years & cricket is refusing to unlock my iPhone 7. I paid cash for this phone & no where on my receipt does it say this particular phone has to be in use for 6 months before it will be unlocked. I have 1 month until I hit that 6 months & I am going abroad. In store they told me my phone was unlocked & useable abroad. It’s not. Calling customer service was pointless. They told me it needed to be active 6 months then 7 months & they can’t help because the system is what unlocks phones. They can unlock at anytime for military so I know this can be rectified by UNLOCKING my phone. If anyone knows how to get this unlocked please advise. Waiting the month is not an option.
0 Kudos
1 Reply

Re: Unlock


We would like to look into this further for you. Please reach out to our support team on Facebook ( or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

0 Kudos