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ray88
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iPhone XR unlocked | Cricket Wireless Forum

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I’m looking to purchase an iPhone XR from the Apple military discount site. They offer an UNLOCKED option, but it says “UNLOCKED AND SIM-FREE”. I’ve never heard of a sim-free iPhone before. Will this work with Cricket?

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Re: iPhone XR unlocked

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@ray88 

Thank you for your question.  If the device states it is unlocked and sim free it will work.  The sim free just means it does not come with a carrier specific sim card already.  

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Re: iPhone XR unlocked

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@ray88 

Thank you for your question.  If the device states it is unlocked and sim free it will work.  The sim free just means it does not come with a carrier specific sim card already.  

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

ray88
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Re: iPhone XR unlocked

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Thanks! I wish my local store was this helpful. When I asked them the same question, they said they wouldn’t be able to tell until they put one of their sims in the phone to know if it was compatible.
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Malik235
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Re: iPhone XR unlocked | Cricket Wireless Forum

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I purchased an iPhone XR back on May 10th, 2019... Now before purchasing this device, I spoke with the sales agent here in (Norfolk, Virginia ) about is the phone unlocked upon purchase and she assured me that it comes unlocked.... So I purchased the phone at $749+ tax... After having the phone for a week, my family and friends were complaining about calling me an I’m not answering.... I call cricket to see what’s going on with my phone, let’s just say it’s living HELL! So I tried to port my number out only to be told that my phone was locked to Cricket an I must use their service for 6 months, why’s that if I paid for my phone in full... That’s a contract written up and being used as a company policy.... I wrote the BBB about this because we’re being lied to just to get our money....

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Malik235
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Re: iPhone XR unlocked | Cricket Wireless Forum

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Don’t do it there lying 

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Bulldog
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Re: iPhone XR unlocked | Cricket Wireless Forum

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@Malik235 All carriers lock their phones to their service until certain requirements are met. Most no contract carriers require a certain number of months of usage since they don't have contracts or payment plans. If you want an unlocked phone you should go through Apple or somewhere like Best Buy.

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Malik235
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Re: iPhone XR unlocked | Cricket Wireless Forum

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Sale agents shouldn’t lie to the customers either 

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Malik235
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Re: iPhone XR unlocked | Cricket Wireless Forum

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Don’t worry I’m working on it though 

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Richb10
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Re: iPhone XR unlocked | Cricket Wireless Forum

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So if I am an existing Cricket customer with an iPhone 6S, I can purchase a new iPhone XR from the Apple military store and then just swap the SIM card from the 6S to the XR and I will be good to go?

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jerryras1
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Re: iPhone XR unlocked | Cricket Wireless Forum

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Bad info, I just purchased new iphone XS at Best Buy without sim or phone contract. When I installed my Cricket sim card from my old phone, it worked but the phone is now locked to Cricket.  Still not unlocked by Cricket yet after 5 days of constant discussions with support.

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