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Account Dare

I have tried to understand my billing cycle and failed. Cricket deducts my $35 payment on the 11th of each month and claims my service date is the 13th. I have an appointment at the consumer division with our State Attorney General’s office to review this and file a formal complaint. Does everyone pay 2 days prior? Thanks
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lvpre
Boots

Re: Account Dare

My auto pay charges a day before it is due.

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Moderator
Moderator

Re: Account Dare

Hello @Frustrated

Your billy cycle date is one day after your bill due date and we charge your auto pay 1 day prior to your bill due date. This is so you have time to make arrangements if there is an issue with your auto pay payment. If the cycle started on the day we drafted the payment then you would not be getting a full month's service. If you would like to make your payment closer to your bill cycle date you can cancel auto pay and make your payment manually each month. 

Thanks!

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