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Did they ever help you? They were no help to.
THE ONLY THINGS I DONT LIKE ABOUT CRICKET IS THEY DONT OFFER ANY GOOD DEVICES AND THE DOWNLOAD SPEEDS ARE A SLOW 3MBPS DOWN ON THE UNLIMITED PLAN BUT I DEAL WITH IT THEY HAVE THE S9 BUT NOT THE S9+ AND PROBABLY NEVER WILL AND WE ALL KNOW THE S9+ HAS BETTER SPECS SO WHY NOT HAVE THE S9+ AND THEY FAIL TO GIVE ME WIFI CALLING BECAUSE MINE IS NOT A DEVICE SOLD BY THEM BUT OTHER THAN THAT I WOULD STAY WITH THEM THEY ARE ALOT CHEAPER THAN ANY OTHER CARRIER I HAVE THE EXACT SAME SERVICES THAT I HAD WITH AT&T AND THEY WERE CHARGING ME ALMOST $300 FOR 4 LINES OF SHARED UNLIMITED DATA AT THE SAME 3MBPS DOWNLOAD SPEEDS AND NOW WITH CRICKET I HAVE 5 LINES AND ONLY PAY 125 A MONTH AND ITS NOT SHARED UNLIMITED DATA AND I ALSO GET THE HOTSPOT FEATURE ON EVERY LINE YOU CANT BEAT THAT PRICE ANYWHERE ELSE IF YOU DONT WANT TO GET SCAMMED OR ROBBED DO EVERYTHING YOURSELF ONLINE TRY TO AVOID SPEAKING WITH PEOPLE YOU CANT UNDERSTAND AND NEVER TURN ON AUTOPAY JUST SUPPLY YOUR CREDIT CARD INFORMATION ONLINE ON TIME OF RENEWAL SATISFIED CUSTOMER HERE IVE INVITED MY FAMILY TO CRICKET AND THEY LOVE IT AND HAVE ALSO REFERRED MANY PEOPLE MY FIRST LINE COST ME $55 A MONTH MY SECOND LINE COST ME $25 A MONTH MY THIRD LINE IS ONLY $10 A MONTH MY 4TH LINE IS ONLY $10 A MONTH AND MY 5TH LINE IS $25 A MONTH ALSO THE WONDERFUL THING ABOUT CRICKET IS TAXES ARE INCLUDED TELL ME WHERE YOU WILL GET UNLIMITED EVERYTHING FOR $10 A MONTH UHMMMM NOWHERE THANK YOU
well in my opinion you are entitled a new phone that works and a month on cricket, since it was there sorry customer service. the way they respond to that problem will tell you crickets morals and values as a business. I admire your patents sir.