cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Has cricket stolen money from any one here lately?

Jump to solution

I am not a Cricket customer and yet they managed to steal more than $2,400.00 buck from me.  I called Cricket less than 20 minutes after the stole my money and they refused to help me because they said I was not a customer.  I have heard of similar complaints and was wondering how many of there customers they steal from.

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Moderator
Moderator

Re: Has cricket stolen money from any one here lately?

Jump to solution

Hello @cricketsteals! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

0 Kudos
6 Replies
Highlighted
Moderator
Moderator

Re: Has cricket stolen money from any one here lately?

Jump to solution

Hello @cricketsteals! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

0 Kudos
Highlighted

Re: Has cricket stolen money from any one here lately?

Jump to solution
Yes Bridge payment! I made first bridge payment on time. Second one I was 1 day late and made final payment I thought and service was turned back on. The next morning service was off again and was told to pay $10 extra per line total $32 for second late bridge payment. The Month with cricket. Had them for 2yrs I’m done. Worst company policies ever and will file civil this time.
0 Kudos
Highlighted

Re: Has cricket stolen money from any one here lately?

Jump to solution
Yes Bridge payment! I made first bridge payment on time. Second one I was 1 day late and made final payment I thought and service was turned back on. The next morning service was off again and was told to pay $10 extra per line total $32 for second late bridge payment. The Month with cricket. Had them for 2yrs I’m done. Worst company policies ever and will file civil this time.
0 Kudos
Highlighted
A-List Star

Re: Has cricket stolen money from any one here lately?

Jump to solution

HELP PLEEEESE!!  My 80 year old mom and mentally/physically handicapped brother are being ripped off by Cricket charging their credit card for a phone they don't have. I have reported this location on Broadway in Lemon Grove, California to the District Attorney and the BBB and the San Diego Elder Abuse Dept. and I am looking for who else I can file a formal complaint with? My mom has been asking for the managers name or supervisors name/number and they refuse to give it. She has been asking for proof of signing up for a phone or the video from store camera showing her come to the store on the day they claim she signed up for one. They have the audacity to tell her "they lost it" and can't remember because she is possibly hallucinating. We are insulted, offended, and seeking legal representation. And while we were there, another very old man in line had his bill and was disputing a charge for something he never requested or signed up for.  This has to stop.....

0 Kudos
Highlighted
A-List Star

Re: Has cricket stolen money from any one here lately?

Jump to solution

HELP PLEASE!!  My 80 year old mom and mentally/physically handicapped brother are being ripped off by Cricket charging their credit card for a phone they don't have. I just reported this location on Broadway in Lemon Grove, California to the District Attorney and the BBB and the San Diego Elder Abuse Dept. and I am looking for who else I can file a formal complaint with? My mom has been asking for the managers name or supervisors name/number to get help for 3 months and they refuse to give it. She has been asking for proof of signing a contracr or a phone or the video from store camera showing her come to the store on the day they claim she signed up for one. They cant produce it. They the audacity to tell her "they lost it" and she can't remember because she is possibly hallucinating. We are insulted, offended, and seeking legal representation. And while we were there, another very old man had his bill and was disputing a charge for something he never requested or signed up for.  This has to stop.....steer clear of this rip-off location!!!!

Tags (1)
0 Kudos
Highlighted
A-List Star

Cricket is charging my 80 year old mom for a phone she doesn't have!!! OMG :(

Jump to solution

HELP PLEASE!!  My 80 year old mom and mentally/physically handicapped brother are being ripped off by Cricket charging their credit card for a phone they don't have. I just reported this location on Broadway in Lemon Grove, California to the District Attorney and the BBB and the San Diego Elder Abuse Dept. and I am looking for who else I can file a formal complaint with? My mom has been asking for the managers name or supervisors name/number to get help for 3 months and they refuse to give it. She has been asking for proof of signing a contract or a phone or the video from store camera showing her come to the store on the day they claim she signed up for one. They cant produce it. They the audacity to tell her "they lost it" and she can't remember because she is possibly hallucinating. We are insulted, offended, and seeking legal representation. And while we were there, another very old man had his bill and was disputing a charge for something he never requested or signed up for.  This has to stop.....steer clear of this rip-off location!!!!

0 Kudos