Hi @FallenAngel87 We're sorry to hear about your experience. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with your wireless number, name on the account, and order #.
I called customer service again about the double charge, they told me to contact my bank and let them know about the second charge and that Cricket will authorize a stop-payment on the second charge. I called my bank, they want a ridiculously long and drawn out procedure to stop the second charge.