You don't get nothing to stay with cricket, if you are already an user they charge you for upgrading your phone and some more fees. There is no incentive staying with this carrier.
I just spent some time considering the customer comments below, and they mostly share one common theme, a full understanding that the company does not demonstrate any respect for them.
The real proof of that contempt is the $25. *fee* to change phones. Some customers use phones for one, two, three, four years or more. They are VERY profitable customers, the kind of customers which, in every other company or industry, are highly coveted and respected and not treated with contempt. When such a customer decides to retire an old phone and begin with a new one, the proper and wise response should be, *thank you for all of your years with us, pick any new device you want at a 25%, 33%, 50% discount* not *the heck with you, sucker.*
And yet the *heck with you, schmo* response is exactly what you get.
Well, for me, with five years of continuous usage and wanting a new Moto g7 Power, the Visible division of Verizon (which runs frequent $49. promotions on the device, after all promotions) is looking like the proper choice.
Cell Phones, Plans and Service from Cricket
Top Reasons to Choose Cricket
How to Pick a Cell Phone Service
1. Review your most recent cell phone bill
Look for opportunities to save. In particular, take note of:
How much you're paying per line - Do you have a multi-line cell phone plan? What kind of discount are you getting? Could you save more by switching? Cricket's family and group plan offers a discount for each extra line up to the fifth line - so you could get 5 lines with 2 GB of high-speed data each for as little as $130/mo - as long as all 5 lines are on the $40/mo plan. Discounts apply to lines 2-5.
How much data you use - Do you burn through all of your high-speed data too soon? Do you always have lots of data to spare? Ideally, you don't want to get too little or too much. Cricket has a variety of cell phone plans to fit any lifestyle, so you can choose a cell phone plan that's just right.
Any surprise taxes or fees (which can really add up) - With Cricket, taxes are included in your bill, so you know exactly what to expect. For a list of our current fees, view our Charges & Fees page.
2. Decide how satisfied you are with your current cell phone
"Bring Your Own Phone" BYOP - If you want to keep your phone, bring it to Cricket - just make sure it's unlocked and compatible with our network.
Get a brand new smartphone - Had your eye on one of the hottest new phones? Just need an inexpensive device that does the job? We've got a variety of prepaid smartphones, many with great incentives when you switch to Cricket.
3. Consider any issues you've faced with service you had in the past
Have you had a lot of dropped calls or slow speeds? With Cricket, you'll enjoy extensive 4G LTE coverage nationwide.
Are you fed up with contracts? There's no annual contract with Cricket's prepaid plans.
Want great service? Providing outstanding customer care is a top priority at Cricket, which is why we make it easy for you to reach us via chat or on the phone. If you prefer to get answers quickly and easily, view our online support.
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