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Leeavery
Marv

Poor customer service

Cricket debited my checking account after the account was closed and refuses to refund my money.  Talked with customer service.  Talked with customer service supervisor.  Both said they do not have a policy to make refunds.  This charge overdrew my account and now I am jumping through the hoops of my financial institution.   Very Poor Customer Service

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Moderator Rank
Moderator

Re: Poor customer service

Hello @Leeavery,

Please reach out to our social media support team (Facebook m.me/cricketwireless or twitter @cricketsupport) so we can assist.

Thanks!

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