Cricket debited my checking account after the account was closed and refuses to refund my money. Talked with customer service. Talked with customer service supervisor. Both said they do not have a policy to make refunds. This charge overdrew my account and now I am jumping through the hoops of my financial institution. Very Poor Customer Service
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I am not a Cricket Wireless customer, but had desired to be today but after the horrible treatment that I received by your customer service representatives over the phone, I felt compelled to report this to your attention and wanted to tell you that I may not ever be a customer in the future if my issue cannot be resolved in a timely manner that truly assists me and shows how important that I am as a customer, potentially, of Cricket Wireless.