cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to cancel auto pay or get refunded.

I tried repeatedly to unroll from auto pay the night before the payment was due. Every time I cancelled the feature, it turned right back on. It was too late to call customer service and the payment was taken from my account. I called customer service but am unable to get a refund or anything for compensation. I am extremely disappointed and upset with Cricket. I am also down to $0.53 in my account!!!!
0 Kudos
1 Reply
Highlighted
Moderator
Moderator

Re: Unable to cancel auto pay or get refunded.

@9189902242 

We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter(@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

0 Kudos