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Community Blog

Community Manager
Community Manager

Click Read More to review the options provided to customers that may be experiencing crashing with the My Cricket app on the Motorola G7 or LG K8. 

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This story makes me proud because it shows how Cricket Wireless is helping one family turn a simple invention into a successful business.

If you want something to smile about, you'll definitely want to click Read more

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Hello, Cricket Nation! 

I received this letter from a friend with a big appetite for Cricket's high-speed data. The problem? He needs help monitoring his usage so he stays within budget. 

Tap Read More to see how the right tool helps this reader regain control.

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When I was growing up, being smart and techie was cause for teasing. These days it can make you popular  . . . and it can be a drain when you become everyone's personal IT department. I received a letter from a college student whose family looked to her to solve all their tech problems.

Click Read More to see how Cricket is making it easier for her to help her family and stay ahead in school.  

By the way, I want to hear from you. Send me your comments, questions, problems. I'd love to help!

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Dear Cricket Community - I was moved by today's letter because of the writer's quest to express his love and gratitude in a meaningful way across a great divide.  

Click Read More to see how one son has kept close to family in Mexico without ever leaving the States. 

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Dear Cricket Community - I am thrilled, just thrilled, to present you with the very first letter in my brand-new column, "Dear Dante." 

For this debut, I've chosen a letter from a young man who's had a very positive change of heart concerning the object of his affection. So what's the problem? Well, dear readers, he needs my help to convince her that he is sincere. 

Tap Read More to see his letter and my response. 

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Community Manager
Community Manager

Get ready for your close-up, Cricket Nation, because you’re about to have a brush with fame.Dante headshot 2.png

 Hollywood luminary and Cricket celebrity spokesperson, Dante, will be appearing right here on the Community Forum. It’s a little-known fact that when he’s not starring in a Hollywood blockbuster or Cricket commercial, Dante pursues his passion for helping people. So when Dante pitched an advice column where he’d help customers use Cricket’s products and services to better their lives, we knew just what to say. “Yes please!”

Look for the “Dear Dante” column on the Community Blog. That’s where Dante will answer questions and offer sage advice to those who want his help getting more from their Cricket service and more out of life.  

Would you like advice from Dante? Send a private message to DearDante. He’ll respond to selected messages on the Community Blog.  

To send a Private Message: Select Users in the search drop-down, type “DearDante,” and tap Send this user a private message.

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Community Manager
Community Manager

Cricket Wireless has announced it will offer the most advanced iPhones ever, iPhone XS and iPhone XS Max.

 iPhone XS and iPhone XS Max will be available in Cricket Wireless stores and online beginning Friday, 9/21/18. For complete pricing details, please visit www.cricketwireless.com.

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Community Manager
Community Manager

Cricket Wireless has lifted data usage restrictions while in Mexico.  Customers on plans starting at $50 can now use their phone for talk, text and data in Mexico as long as they want with no extra cost. 

"This is a big move in the right direction for our customers," said Tiffany Baehman, chief marketing officer, Cricket Wireless. "Unlike MetroPCS who cuts customer calls in Mexico once they’ve reached a certain limit, Cricket customers will now be able to stay in touch with family, friends, co-workers and others while in Mexico without these calling boundaries."

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