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lam325
Fan

AT&T Cricket outage

Cannot make phone calls, send messages. My network service is not displayed on my phone. I have no 4G or LTE since 11:30 on 10-23-18.
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11 Replies
Moderator
Moderator

Re: AT&T Cricket outage

Hey @lam325,

Thanks for your post. If you're still having service issues please reach out to our support teams via phone (1-800-CRICKET), chat, or social media (Facebook m.me/cricketnation or twitter @criccketsupport). 

Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

Nstaudt1
A-List Star

Re: AT&T Cricket outage

Same here. It’s been happening on and off for almost two weeks. I contact cricket and they tell me there is a tower down in my area and they are working to fix it, yet it happens in multiple places not just my house. Let me know if you get any help that actually works because I’ve done everything they’ve told me to do and it’s not solving anything at all.
DC
Fan

Re: AT&T Cricket outage

Does anyone know why there are so many outages in Texas right now and when connection will be retored?
DC
Fan

Re: AT&T Cricket outage

Does anyone know why there are so many outages in Texas right now and when it will be resolved?

Re: AT&T Cricket outage

Our service has been completely out for 2 days now in New Waverly Texas. 

Highlighted

Re: AT&T Cricket outage

We have had absolutely no service in 2 days in New Waverly Texas

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Shelleybell88
A-List Star

Re: AT&T Cricket outage

I wanna know what's going on with the issues in TN I have been fighting to get mobile data for about a week now. Its been going super slow or timing out not loading at all!!! Ugh why? Is there an outage or some type of issue please let me know!!!
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Enigmatic
Award Winning Star

Re: AT&T Cricket outage

It seems there are multiple states having the same service issues.  Many of us, from different states, were told there was a tower down in our area when we called customer service.  How can that be true for all of us??

I have been a Cricket customer for 20 years now and I can't remember a time when I consistently had only 2 bars of service unless I was out in the country. What is REALLY going on???  I drive all day for my job and use google maps to get me where I'm going.  I can't tell you how many times this year I have been stuck because my stupid service is so slow.  If something doesn't change soon I will be forced to find a different carrier.

0 Kudos
Enigmatic
Award Winning Star

Re: AT&T Cricket outage

It seems there are multiple states having the same service issues.  Many of us, from different states, were told there was a tower down in our area when we called customer service.  How can that be true for all of us??

I have been a Cricket customer for 20 years now and I can't remember a time when I consistently had only 2 bars of service unless I was out in the country. What is REALLY going on???  I drive all day for my job and use google maps to get me where I'm going.  I can't tell you how many times this year I have been stuck because my stupid service is so slow.  If something doesn't change soon I will be forced to find a different carrier.

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