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Account Cancellation

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I am in a weird situation- I used to live in the United States but don't live there anymore. I need to cancel my Cricket account, but my phone is broken. Is there some email or something I could use to cancel my account? Thanks for the help.

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Re: Account Cancellation

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@CG30117 

Thank you for reaching out to us.  If you are not able to have access to your account then you will need to get in contact with customer care to have the line cancelled.  An option would be to have a friend or family member in the US help you out by contacting us on social media or calling customer care.  

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
Moderator

Re: Account Cancellation

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@CG30117 

Thank you for reaching out to us.  If you are not able to have access to your account then you will need to get in contact with customer care to have the line cancelled.  An option would be to have a friend or family member in the US help you out by contacting us on social media or calling customer care.  

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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