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Adding a line and a new phone

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I have a phone through cricket and am trying to purchase a new phone for my boyfriend and add him as a second line, through the "core" program. It's very complicated and it's only showing "first line" when I go to checkout when it should be showing 2nd line.
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Re: Adding a line and a new phone

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Hello @annisarsha! Welcome to our Cricket Community Forum and thank you for your post. We are happy to assist with getting the second line added to your account. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
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Re: Adding a line and a new phone

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Hello @annisarsha! Welcome to our Cricket Community Forum and thank you for your post. We are happy to assist with getting the second line added to your account. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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