cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Case ID unsolved

Jump to solution
I have been calling customer service for days, I bought a Byod sim kit and followed the instructions and tried to port my number but had then canceled the port, however I was told my already activated 30 dollar plan could still be used with the new number I was given but customer service wants me to pay for everything again when calling back after they left a voicemail saying I was all set I am frustrated with no number or service STILL and now I’m basically being robbed because my service refill card is open on this SIM card.
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Moderator
Moderator

Re: Case ID unsolved

Jump to solution

Hi @KenzieMO We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue for further assistance.

View solution in original post

1 Reply
Highlighted
Moderator
Moderator

Re: Case ID unsolved

Jump to solution

Hi @KenzieMO We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue for further assistance.

View solution in original post