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Superstar

Changing a phone number on one line

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Hi guys, 

I currently have two lines with two different phone numbers. How do I go about changing a number on one of the lines?  Specifically I want to delete the one number and port another number I have to this line. The other number is a google voice number so is this even possible? And if that's not possible because of it being a GV number, could I port a cell number to that line?

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Moderator
Moderator

Re: Changing a phone number on one line

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Hello @johnrandolph

Thank you for your post! At this time we do not accept number transfers from VOIP providers. If you're transferring from a wireless provider you'll need to cancel the existing line you do not need and then port the new number over as a new line.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
Moderator

Re: Changing a phone number on one line

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Hello @johnrandolph

Thank you for your post! At this time we do not accept number transfers from VOIP providers. If you're transferring from a wireless provider you'll need to cancel the existing line you do not need and then port the new number over as a new line.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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Superstar

Re: Changing a phone number on one line

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Thank you....

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