@Njeri1993 Thank you for visiting and posting on the Cricket Community Forum! We'd be happy to assist you. Please PM/DM us on our National Facebook (m.me/cricketwireless ) or Twitter page (@cricketsupport) with online order number.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.