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User Profile for Njeri1993
Njeri1993
Fan
‎11-27-2018 11:00 AM

Customer Service

It's been two weeks since I added a line to my account and was supposed to receive my line in one business day and after relentlessly calling no one seems to know how to resolve this issue and on going to the store in person the guy there was just soo rude and asked me to get a new phone..All I need is another line for my other phone which is working perfectly fine and a cricket phone for that matter. So can someone please help me resolve this issue or maybe it's just time to find another provider who can meet it's customers needs..
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User Profile for Grod_Cricket
Moderator
Moderator
‎11-27-2018 11:24 AM

Re: Customer Service

@Njeri1993 Thank you for visiting and posting on the Cricket Community Forum! We'd be happy to assist you. Please PM/DM us on our National Facebook  (m.me/cricketwireless ) or Twitter page (@cricketsupport) with online order number.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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