Got a new phone but cannot figure out how to order a sim card for it. Keeping same plan and number.
My son got a new phone and I want to get a new sim card for it. Keeping his old number and keeping plan the same. I cannot see where I can order a new sim card for that number in my account. I have done this in the past but it seems something has changed?
Re: Got a new phone but cannot figure out how to order a sim card for it. Keeping same plan and num
Hi @allemdr in order to activate the new device with the same number you will have to enter the nearest store and purchase a sim card. They will activate the number on to the sim.
Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.