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History

Can I view my call log/history? I need it as evidence for small claims court...
8 Replies
Moderator
Moderator

Re: History

Hello,

Thank you so much for your question.  Call logs cannot be viewed online or via the app.  If you need to view them you would need to have a subpoena. 

 

 

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Re: History

yes I like to have my call logs so I can get paid for customers calls. so what do you mean by a subpoena?

Thank u

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Re: History

what do you mean by subpoena? I need to see my calls activities every month so I can get paid since I use my phone to call customers.

Thanks

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Moderator
Moderator

Re: History

Hello,

Thank you so much for your question.  Call history is not something we provide on a monthly basis.  Unfortunately the need for call activity can only be provided if it is subpoenaed by a court. 

 

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JPC
Extra

Re: History

To what department/address can we have the court subpoena issued/directed?

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JPC
Extra

Re: History

To what departament / address should we contact to have a court subpoena issued/directed in order to access history usage? Thank you.

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sfoms
Fan

Re: History

If a court ordered subpoena was issued, how far back could Cricket Wireless retrieve historical call records or call logs?

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Highlighted

Re: History

I feel this is such a dis-service for every other mobile carrier you have the ability to go online and view your call history.  Here at Crickett you can, though you are paying for a "complete" service.  I should not have to subpoena a call log record when basically it is public record for all kind of tele sales and also spam and spook persons have access to your number, yet I pay for my mobile service yet cant get access to my own phone call log or text history (number / text) something is wrong with that picture.  As soon as possible I will be going back to a "major" carrier.  To many restrictions for a service as this. 

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