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Enav49
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Im NOT getting text notifications when i make a payment?

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I used to get text notifications when my bill was due and when I paid my bill. Now I don't get any. How do I add this back on? I need the notifications to remind me because I get so busy I forget to make a payment.
Thank you for any help on this.
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Re: Im NOT getting text notifications when i make a payment?

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Hello @Enav49! Welcome to our Cricket Community Forum and thank you for your post. We can look into this. However, we would need specific account information from you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. We look forward to hearing from you! 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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Moderator
Moderator

Re: Im NOT getting text notifications when i make a payment?

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Hello @Enav49! Welcome to our Cricket Community Forum and thank you for your post. We can look into this. However, we would need specific account information from you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. We look forward to hearing from you! 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

View solution in original post

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